Payment and dispatch
The following terms and conditions apply
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of EUR 4.90 per order.
From a order value of EUR 39.00 onwards, we deliver shipments free of cost.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Sperrgutversand EUR 79.00
Bulky goods are marked as such in the item description.
Deliveries to foreign countries
We charge a flat shipping fee for international deliveries:
|Austria (Österreich)||EUR 15.90|
|Belgium (Belgien)||EUR 15.90|
|Bulgaria (Bulgarien)||EUR 18.90|
|Croatia (Kroatien)||EUR 18.90|
|Cyprus (Zypern)||EUR 18.90|
|Czech Republic (Tschechien)||EUR 15.90|
|Denmark (Dänemark)||EUR 15.90|
|Finland (Finnland)||EUR 18.90|
|France (Frankreich)||EUR 15.90|
|Greece (Griechenland)||EUR 18.90|
|Hungary (Ungarn)||EUR 16.90|
|Ireland (Irland)||EUR 18.90|
|Italy (Italien)||EUR 16.90|
|Latvia (Lettland)||EUR 18.90|
|Luxembourg (Luxemburg)||EUR 15.90|
|Netherlands (Niederlande)||EUR 15.90|
|Norway (Norwegen)||EUR 25.90|
|Poland (Polen)||EUR 15.90|
|Portugal (Portugal)||EUR 18.90|
|Romania (Romänien)||EUR 18.90|
|Slovenia (Slowenien)||EUR 16.90|
|Spain, Baleares (Spanien, Balearen)||EUR 14.90|
|Sweden (Schweden)||EUR 16.90|
|Switzerland (Schweiz)||EUR 25.90|
|Ukraine (Ukraine)||EUR 25.90|
|United Kingdom (Vereinigtes Königreich)||EUR 16.90|
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 5-7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options.
In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available::
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges EUR 6.50 , furthermore, EUR 2 Is incurred as delivery charges, which you mustpay not to us but to the delivery company directly)
- Payment via PayPal Plus
- Payment via Sofortüberweisung [immediate transfer]
- Payment via amazon payments
Bei Lieferungen ins Ausland hast Du folgende Zahlungsmöglichkeiten:
- Payment via PayPal Plus (PayPal, Credit Card)
- Payment via amazon payments
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
- Our bank account:
- Alexander Kalkbrenner
- IBAN: DE03850400000355316103
- BIC: COBADEFFXXX
- Commerzbank Dresden
In case of questions, please contact us at the contact details mentioned in the Legal Notice.