Congratulations!

You have found it! As a small gift, you will receive the following voucher code for redemption in our shop:


This voucher grants a discount of €0.00

Payment & Shipping

The following conditions apply

Shipping conditions: The delivery of the goods is worldwide.
Shipping costs (including VAT)

Domestic deliveries (Germany)
We charge a flat shipping fee of 4,90 € per order.
From an order value of €39.00 we deliver free of shipping costs. 

DHL Express Shipping
For orders from Monday to Thursday until 14:30 guaranteed delivery the next business day until 22:00.

For express shipping we charge:
to a maximum of up to 5kg 11.99 €,
over 5kg to 10kg 14.99 €,
over 10kg to 20kg 17.99 €,
over 20kg to 30kg 21.99 €,
over 30kg 65.97 €.

Applies to items with the note "SOFORT VERFÜGBAR" and when paying via PayPal, PayPal Plus (invoice, direct debit, credit card, PayPal installment purchase) Sofort, Klarna invoice and installment purchase or ApplePay.

DHL Express Shipping with Saturday Delivery
For orders on Friday until 14:30 guaranteed delivery on Saturday until 22.00 clock with the option Saturday delivery

For express shipping we charge:
to a maximum of up to 5kg € 21.99,
over 5kg to 10kg € 26.99,
over 10kg to 20kg € 30.99,
over 20kg to 30kg € 41.99,
over 30kg € 125.97.

Applies to items with the note "IMMEDIATELY AVAILABLE" and when paying via PayPal, PayPal Plus (invoice, direct debit, credit card, PayPal installment purchase) or Sofort.

Letter shipping
For letter shipping we charge a flat rate of 2.90 €.
Articles for letter shipping are marked accordingly, up to a maximum of 1000g as well as up to a maximum of 10.00 € value of goods.
Takes place on customer request, only within Germany.

DHL bulky goods shipping
This service is only available nationally. For the shipment of bulky goods, we charge a flat rate of 39.00 €.
Bulky goods are marked as such in the item description. If your order contains other items that are not marked as bulky goods, they will be shipped at no extra charge.

Self-collection at AKF
You can pick up your order, which was ordered by self-collection, Mon - Fri: 8am - 4pm directly at the store (contactless via output window). For this we do not charge you any additional costs.

Shipping costs for deliveries abroad

Select the country you want to ship to in the dropdown and we'll show you how much it will cost.

 

Self-collection at AKF
You can pick up your order, which was ordered by self-collection, Mon - Fri: 8am - 4pm directly at the store (contactless via output window). For this we do not charge you any additional costs.

Vouchers
Vouchers we send exclusively by e-mail. Therefore, there are no shipping costs for vouchers.

 

Delivery terms & Payment terms

Delivery deadlines

Unless otherwise stated in the respective offer, the delivery of the goods in the domestic market (Germany) within 1-4 days, for foreign deliveries within 5-7 days after the conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction). 
Note that on Sundays and public holidays no delivery is made.
If you have ordered items with different delivery times, we send the goods in a joint shipment, unless we have made other agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.

If you pick up the goods yourself, we will inform you by e-mail about the provision of the goods and the pickup options. In this case, no shipping cost will be charged.


Accepted payment methods

- Prepayment by bank transfer

About PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by invoice
- Payment by installment purchase
- Payment by invoice (via Ratepay)

About Mollie:
- Payment by Sofort/immediate bank transfer (via Klarna)
- Payment by SEPA direct debit (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by credit card
- Payment by giropay
- Payment by Apple Pay
- iDEAL
- Bancontact
- EPS


Our bank details

Alexander Kalkbrenner
IBAN: DE03850400000355316103
BIC: COBADEFFXXX
Commerzbank Dresden

If you have any questions, please find our contact details in the imprint.