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Payment & Shipping

The following conditions apply

Shipping conditions: The delivery of the goods takes place within Germany as well as to all countries according to the list below.

Prices for shipping costs including VAT.

Shipping costs for domestic deliveries (Germany)

We calculate the shipping costs flat rate with 4,90 € per order.

From an order value of we €39.00deliver free of shipping costs.

DHL Express shipping
For orders from Monday to Thursday until 17:00 hours guaranteed delivery on the next working day until 22.00 hours.

For express delivery we charge:
up to 5kg 11,99 €,
over 5kg up to 10kg 14,99 €,
over 10kg up to 20kg 17,99 €,
over 20kg up to 30kg 21,99 €,
over 30kg 65,97 €.

Applies to items marked "IMMEDIATELY AVAILABLE" and paid by PayPal, PayPal Plus (invoice, direct debit, credit card, PayPal installment purchase) or Immediately.

DHL Express shipping with Saturday delivery
Guaranteed delivery for orders on Friday until 17:00 hrs Guaranteed delivery for orders on Saturday until 22:00 hrs with the Saturday delivery option

For express shipping we charge: up to


a



maximum of 5kg 21.99 €,
over 5kg to 10kg 26.99 €,
over 10kg to 20kg 30.99 €,
over 20kg to 30kg 41.99 €,
over 30kg 125.97 €
.


Applies to items marked "IMMEDIATELY AVAILABLE" and paid by PayPal, PayPal Plus (invoice, direct debit, credit card, PayPal installment purchase) or Immediately.

Letter dispatch
For letter dispatch we charge a flat rate of 2.90 €.
Articles for letter dispatch are marked accordingly, to maximally 1000g as well as to maximally 10.00 € commodity value.
This is done at the customer's request, only within Germany.

Bulky goods shipping
This service is only available nationally. We charge a flat rate of € 39.00 for the shipment of bulky goods.
Bulky goods are marked as such in the item description. If your order contains further articles, which are not marked as bulky goods, these will be shipped without surcharge.


You can
pick
up your order during our shop opening hours (Mon - Fri: 9 - 19 o'clock / Sat: 09 - 12 o'clock, closed on Sundays and holidays)
.
For this we do not charge you any further costs.






























Shipping costs for deliveries abroad

Select the country you want to ship to from the drop-down list and we'll show you what it costs.



Pick up at AKF
You can pick up your order during our shop opening hours (Mon - Fri: 9 - 19 h / Sat: 09 - 12 h, closed on Sundays and public holidays). For this we do not charge you any further costs.

Delivery periods & terms of payment

delivery periods

If no other deadline is stated in the respective offer, the delivery of the goods within Germany (Germany) takes place within 1-4 working days, for foreign deliveries within 5-7 working days after conclusion of the contract (with agreed advance payment after the time of your payment order).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.

If you pick up the goods yourself, we will inform you by e-mail about the provision of the goods and the pick-up options. In this case no shipping costs will be charged.




Accepted payment methods

  • Prepayment by bank transfer
  • Payment via PayPal
  • Payment by PayPal Express
  • Payment by PayPal Plus (invoice, direct debit, credit card, PayPal installment purchase)
  • Payment by installment (via PayPal)
  • Immediate payment

Our bank details

Alexander Kalkbrenner
IBAN: DE03850400000355316103
BIC: COBADEFFXXX
Commerzbank Dresden If


you have




any questions, you will find our contact details in the imprint.