AKF rating guidelines for item ratings
AKF article ratings (as at: 15.04.2021)
You have the possibility to rate your purchased items. To ensure the quality and usefulness of the ratings, you should follow our hints & guidelines.You have questions ? Contact us via support ticket or email to info[at]a-k-f.de
1. General
- Ratings are possible for items purchased via the online store www.akf-shop.de or in the AKF App within the last 90 days.
- Items can only be rated 1x. (Exception: There is more than one year between the purchases)
2. Rate - This is how it works
- Login to the customer account
- Call up the "Ratings" tab
- Select the article by button"Rate now
- Create rating & send
You have the choice between
|
Short rating |
Detailed rating (stars + text) |
|
1- 5 stars for different features and submit. that's it! |
Mandatory: Give 1-5 stars for different features. Mandatory: Enter headline & feedback in text form. Optional: Specify model, deposit tips, upload max. 3 pictures |
Hint:
After submitting the rating can no longer be changed by you. By submitting, you agree that it may be adjusted (spelling, grammar). The information and truth content of the statement remains unaffected.
Don't feel like rating? Just delete the article from the list (trash icon).
3. Policy violations - You should avoid this
The following can lead to rejection:
|
Reason |
Note |
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Missing article reference |
Text could fit on any article. It only refers to the service & delivery, but not to the article. Text that currently no statement is possible is not helpful. |
|
Copy & Paste |
Text partly or completely 1 to 1 used for several articles. |
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Same text |
Text in headline & feedback and/or feedback & tips exactly the same. |
|
Contradiction stars & text |
e.g. 1 star, according to text but super satisfied. The same applies vice versa |
|
Text length too short |
Texts a la "fits", "S51", "everything is fine", "fast delivery" etc. not enough |
|
Pictures |
Pictures violate guidelines. Pictures are rejected as a whole, even if only one picture violates the guidelines. |
|
Untrue statements |
Statements that do not correspond to the facts or violate applicable law |
|
Many errors |
Poor spelling, text difficult to understand. |
Netiquette:
Vulgar, obscene, insulting, racist, offensive and violence glorifying statements are generally prohibited.
Mentioning other websites, stores, marketplaces, apps, platforms by name is not allowed and will be removed.
4. Status of the rating
|
Status |
Note |
|
Rate now |
Here we go. Let us know what you think. |
|
Waiting for approval |
Your rating will be reviewed manually. |
|
Approved |
Great, your review including your first name will be published in the store. |
|
Rejected |
Sorry, that was nothing. Reason? It will be shown to you. |
5. Amount & crediting of bonus points
Amount of bonus points
The calculation is done individually for each article. The maximum possible number of points is displayed directly in the rating list at the article. The actual amount may vary, depending on the scope (short or long evaluation (including or excluding optional part).
Crediting of the bonus points
The credit takes placeafter activation of your evaluation. It does not matter if you give a positive or negative rating. No bonus points will be credited for rejected ratings.
Note:
There is no legal claim to the crediting of bonus points.
Lottery item ratings
If you diligently rate your purchased items, you also have the chance to win bonus points. Every month it's a new round, new luck.
Conditions of participation
- Organizer of the competition is AKF Fahrzeugteile GmbH, Dresdener Str. 70a, 02625 Bautzen, Germany
- The competition starts on 01.09.2017. All detailed article ratings (stars and text rating) submitted from this period onwards will automatically be entered into the competition, provided that they comply with the conditions of participation of the competition. For the achievement of the prize, it is irrelevant whether the article rating is positive or negative. What matters is the honest and factual evaluation of the item in terms of its features and functionality, but not AKF's service performance in terms of delivery, support, etc.
- Each competition round starts on the first of the month and ends on the last of the month. Bonus points will be raffled off among all participants on a monthly basis. 1st place receives 20,000 bonus points, 2nd place 10,000 bonus points and 3rd place 5,000 bonus points. The bonus points are credited to the customer account and are also visible under "Bookings" with the corresponding note.The bonus points can be redeemed in the online store akf-shop.de, in the AKF app or in the retail store. Cash payment is excluded.
- All customers with their main residence in Germany are eligible to participate. Employees of AKF and their relatives are excluded from the competition.
- Participation is free of charge and takes place automatically upon submission and publication of the article review, provided that it complies with the review guidelines. Reviews that violate the guidelines will not be published and are also excluded from the competition.
- Participation is only possible with a customer account.
- The winners will be drawn by AKF employees at the beginning of the following month. The points will be credited to the winners' customer account.
- The bonus points expire after one year.
- The right to win is not transferable to third parties.
- We reserve the right to name the winners with their place of residence (e.g. Mike Z. from Bautzen) in the online store, in the newsletter, on social media channels of AKF. Further contact details such as e-mail address, street, postal code will not be published.
- We reserve the right to terminate the competition at any time for technical, legal and/or organizational reasons if proper implementation can no longer be guaranteed. Furthermore, we reserve the right to change the terms and conditions of participation and implementation without prior notice and indication of reasons. Supplements and additional agreements must be made in writing.
Winners
We would like to congratulate the winners. The bonus points will be credited to the account.
March 2022
20.000 bonus points: Danilo B. from Oberschöna10
,000 bonus points: Peter W. from Reinsdorf
5,000 bonus points: Jeremy S. from Boizenburg
The data protection regulations of AKF Fahrzeugteile GmbH apply